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How to Use Instagram & Facebook Stories to Connect, Engage, and Grow Your Business

  • Writer: RBF Admin
    RBF Admin
  • Jan 7
  • 3 min read

In the fast-moving world of social media, Stories have emerged as one of the most effective tools to build authentic relationships with your audience. On platforms like Instagram and Facebook, Stories sit at the top of users’ feeds (both literally and algorithmically) offering an immediate, unfiltered way to share your brand.


Person in a white hoodie using a smartphone, typing a message for a Story. Seated on a black leather chair near a wooden table. Relaxed setting.

Stories offer more than visibility. They offer intimacy. A space to be real, imperfect, inspiring, or just spontaneous. According to Meta, 58% of people say they’ve become more interested in a brand or product after seeing it in Stories.


Why Stories Matter


Stories may disappear in 24 hours, but their impact can be lasting. Here's why:


1. Authenticity Builds Trust


Stories aren’t meant to be overly polished. This makes them perfect for sharing real moments, whether that’s a behind-the-scenes look at packaging orders or a late-night business thought.


2. Engagement Tools Drive Interaction


Features like polls, quizzes, emoji sliders, and question boxes turn passive viewers into active participants. Think about it... are you more likely to interact with a story that is asking your opinion on a product rather than a standard infomercial? Most likely, yes!


3. Highlight Limited-Time Offers


Stories are ideal for flash sales, countdowns, product drops, and limited-time freebies. Their urgency plays into the psychology of FOMO.


4. Stay Top of Mind


Because they appear at the top of the feed, Stories are seen first. And posting consistently can increase how often your brand shows up. The right post at the right time can be the difference in landing the deal or not. 


How to Use Stories Strategically (Step-by-Step)


Here’s a simple framework to turn Stories into connection and conversion tools:


Step 1: Plan Your Weekly Story Themes


To maintain consistency and keep your audience engaged, consider planning your Stories around specific themes for each day of the week. Even just doing one or two is better than nothing! Here's an example:


  • Monday: Behind-the-Scenes posts share glimpses of your workspace, creative process, or team activities. This builds transparency and trust with your audience.

  • Tuesday: Product Tips or Tutorials provide value by demonstrating how to use your products or services effectively. This positions you as an expert in your field.

  • Wednesday: Customer Testimonials or Reviews highlight positive feedback from your customers to build social proof and credibility.

  • Thursday: Polls or Q&A Sessions engage your audience by asking questions or conducting polls. This encourages interaction and feedback.

  • Friday: Promotions or Announcements use Stories to announce special offers, new products, or upcoming events. This creates excitement and urgency.


Challenge: Implement a weekly plan for the next month and track your engagement metrics to see what resonates best with your audience.


Step 2: 


Use Highlights to Extend Story Life: Stories disappear after 24 hours, but Story Highlights let you archive them on your profile. This becomes an instant library of your best content.


Step 3:


Show Up Consistently: Consistency matters more than perfection. Showing up several times a week keeps your brand top of mind and helps the algorithm prioritize your content.


Tip: Set a timer to post Stories in real-time, or batch content once a week and schedule them using a tool like Meta Business Suite. Does that seem like too much and you just don’t have time? That’s okay! Reach out to us about our Social Media Management services!



Hands holding a phone with a lit screen showing an app as a post is being created and edited. Background is blurred indoor setting. Person wears a dark sweater.

Final Thoughts: Your Voice Deserves to Be Seen. Daily.


Stories are one of the few spaces where being raw, real, and unrehearsed is the strategy.

Your story doesn’t have to be long,  fancy, or perfected. It just has to be you. So show your face. Ask that question. Share your  journey. One Story at a time.



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